Natural Cleaning with Sarah and the Back Up Crew

I recently received a lovely email from Sarah, founder of Back Up Crew, a cleaning and household support company based in Pāpāmoa and servicing the wider Tauranga region, asking about using our products in her cleaning business.

One of the things I particularly like about Sarah’s approach is her commitment to using safer products in the homes she services. Coming from a natural wellness background herself, she spent considerable time researching cleaning products and ultimately chose Green Goddess as the exclusive brand used by Back Up Crew!

That means homes are cleaned effectively without relying on harsh chemicals, synthetic fragrances, or unnecessarily toxic ingredients.

Sarah started the business earlier this year after becoming frustrated with the lack of reliable, consistent service available to busy households. Like many people, she found that cleaners often overpromised and underdelivered, and used a lot of toxic products -  so she decided to create a business built around professionalism, natural products, trust, and genuinely helping people stay on top of day-to-day life.

Back Up Crew offers far more than standard cleaning services. Alongside regular household cleaning, they also help with the practical jobs that can quickly pile up in busy homes — organising spaces, meal prep, folding washing, and even dog walking. The aim is simple: to make homes feel more manageable and take pressure off families and individuals juggling work, children, and everyday responsibilities.

Sarah has also built the business around consistency and fairness. Clients are matched with a trusted Crew member suited to their household, with an emphasis on having the same person return each visit wherever possible. She is equally passionate about ensuring her staff are paid fairly and valued for the work they do.

Back Up Crew is a business focused on reliable service, ethical work practices, and creating healthier homes using products that align with those values.

If you’re based in the Tauranga or Pāpāmoa area and looking for household support, you can find out more at Life’s Sorted | backupcrew.co.nz