FAQ’S

If you have a question about our products, where to find stuff or having problems logging on, have a look at this list of commonly asked questions for answers.

Still can’t find what you are looking for? Email us at [email protected]

  • I’m having problems with the login on your shopping page. I have logged in before but it won’t recognise me.

    Most problems with the website and the shop should come right if you clear your cache on your browser which is Internet Explorer, Chrome, Safari, Firefox – whichever one you are using. Sometimes they hold onto information and make it hard for the site to get a clear message from you. So clear the cache and have another go. If you are still having difficulties please feel free to email us at the address above.

    If you are still having problems and you have logged in before on the same computer please click on this link https://www.greengoddess.co.nz/my-account/ to see if your details come up.

  • Where can I get the Dr Bronner’s soap you mention in Wendyl's books or in your recipes & diy tips?

    We stock it on the website right here, Or else you could try your local health store.

  • Where can I purchase the soda ash you mention in your recipe for laundry powder?

    Soda ash is available on our website right here.

  • Where can I buy bulk baking soda, white vinegar, borax, washing soda etc?

    All of the key ingredients in our cleaning product recipes are available in the ingredients page of our website.

  • I made your laundry liquid detergent but it is very solid and hard to squeeze into the washing. Can I water it down?

    Depending on what soap you use it can vary from being really liquid to solid as a rock. With Sunlight soap it is just gluggy. If it is too solid, heat it up again on the stove and add some more water.

  • Where can I find Prussian Blue to make your blueing powder?

    You can buy Prussian Blue pigment from good art stores. Make sure you get the powdered pigment, not the paint.

  • I made your laundry liquid detergent but it is very solid and hard to squeeze into the washing. Can I water it down?

    Depending on what soap you use it can vary from being really liquid to solid as a rock. With Sunlight soap it is just gluggy. If it is too solid, heat it up again on the stove and add some more water.

  • In your recipe for laundry liquid you say to use half a bar of Sunlight soap. Can you give a gram measurement please so that I can try using another soap?

    Certainly, and please do try other soaps. We have found the vegetable oil soaps from Trade Aid work really well and are a far greener alternative to Sunlight. A bar of Sunlight is 125gms so half is approximately 60gms. Happy soap making.

  • Where is the best place to buy rosewater?

    Most ethnic stores have it, as Indian and other Asian cuisines use it a lot. Some supermarkets also stock it. There is a nice preservative-free one at www.lotusoils.co.nz, which is the one that we use in our products.

  • Can you use your laundry liquid and laundry powder concentrate in a front loader?

    Yes you can. They have no chemicals added to make them bubble, so are ideally suited to a front loader.

  • Where do you get your essential oils from?

    We buy online at www.lotusoils.co.nz. I find their products are reasonably priced and really good quality.

  • Where can I buy caustic soda to make soap with?

    You’ll find it at the hardware store as a drain cleaner. Just check that the label says 100% sodium hydroxide – which is what caustic soda is.

  • I used your blueing powder and it left blue blotches all over my sheets.

    That will be because you didn’t wait until the bowl was full and agitating for the final rinse. Try timing a separate wash cycle to work out when the bowl will be full set the timer on your stove to tell you when to add the blueing.

  • Can you use the blueing powder in a front loader washing machine?

    You should be able to put it in the fabric softener compartment.

  • Are your products safe for septic tanks?

    They should be perfectly fine as they don’t contain chlorine, which can interfere with the natural bacteria of the tank. Please see cleaning recipes section for my septic tank bacteria booster.

  • How many chickens can you keep in the city?

    Most councils allow 6 hens and no roosters in city areas. Check with your local council. It is good to have a group with a minimum of three as they get lonely otherwise.