Book Your Inorganic Collection Now

Auckland Council has made some changes to the way that they collect inorganic waste, each household is entitled to one collection per year but you have to book it in. Bookings are open now and close eight days before your area’s scheduled collection week, so make sure you check out the dates and book your collection now so you don’t miss out.

Click below to find out how to book a collection and what items will and won’t be accepted. There’s also a link to the Auckland Council website where you can get more specific information including collection dates for your area.

From Auckland Council:

Auckland properties paying a waste charge are now entitled to one inorganic collection per year from within their property boundary. Inorganic material is no longer collected from the kerbside. Leaving items at the kerbside, even on collection day, will be considered illegal dumping and can lead to fines (except where an alternative arrangement has been agreed with Council). This means our collectors will require access to your property, if you want them to collect your inorganic items. 

Booking

You may have received a flyer with details about the service. This should have arrived in your letterbox (or otherwise) and shows when collections in your area take place. You can then book online at www.aucklandcouncil.govt.nz, phone 09 301-0101 or through any Auckland Council service centre. Please ensure that all details provided are correct as otherwise we might not be able to collect your inorganic items.

You will be provided with a booking reference number and our collectors will contact you to tell you what day we will collect from your property.

Council reserves the right to change the collection schedule/date at any time. Customers will be notified of any change.

Inorganic Items

All items have to be ready for collection from within your property boundary (where possible) on your allocated collection day by 7am.

Items are only to come from the rateable property where the collection will occur.

Only up to 1 cubic metre of acceptable items will be collected and individual items must not be heavier than 55kg.

Any non-complying, prohibited and dangerous items will not be collected. Please see our website at www.aucklandcouncil.govt.nz for more details about what items will and won’t be accepted. Collection/non-collection of inorganic material is at the sole discretion of the collectors.

Collection Day

You are responsible for ensuring that our collectors can access and collect your items easily. The business proprietor of a commercial property is to ensure the site is safe for collections. You also must ensure that:

gates are open or unlocked

dogs are secured

the collection area is at the front of the property, close to the driveway/entrance

all items to be collected are outside, i.e. not in a garage, shed or car port

the collection area is clear of any obstacles, e.g. cars, bikes etc.

the collection area is easy to find.

Collection will take place in two stages. The first truck collects reusable and recyclable items. The second truck collects other accepted items. If any items are left, you will be advised as to why we have left them. 

Click here to find out more from the Auckland Council website, including collection dates for your area.